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Terms

Terms that match the product reality.

This launch-stage summary explains the basic rules for using MedRelay, understanding paid access, and keeping expectations aligned with what is live today.

Educational use

MedRelay is an education product for exam prep and training reinforcement. It is not emergency medical direction, clinical supervision, or a substitute for accredited instruction.

Accounts and access

Access depends on the plan, track, and entitlements attached to your account. EMT is the live study library today, while other tracks may remain in a coming-soon or limited state until released.

Billing and subscriptions

Paid access, billing cycle, and bundle ownership follow the pricing and checkout selections associated with your account. If anything looks wrong, contact support so we can help quickly.

Key launch terms

MedRelay may evolve quickly, and content, pricing, or track availability may change as the platform expands.

Users are responsible for maintaining accurate account information and using the platform lawfully and responsibly.

If a billing, entitlement, or access issue appears, the fastest path is contacting support directly so we can investigate.

Need help instead?

If you are here because you need product or billing help, the support page is usually the fastest next step.