Accessibility
Accessibility Statement
MedRelay is educational software for EMT-B training. Accessibility is part of the product surface, not an afterthought.
1. Our Commitment
MedRelay is committed to making EMT-B training accessible to students, instructors, and program leaders. We aim to align public pages and authenticated training interfaces with WCAG 2.2 Level AA where practical.
2. Accessibility Practices
We use semantic headings, keyboard-accessible controls, visible focus states, descriptive labels, sufficient color contrast, minimum touch targets, non-spinner loading skeletons, and clear error messages across core workflows.
3. Simulator and Training Content
Clinical simulation can include timed interactions, audio cues, and dense medical content. We design these features with text alternatives, persistent feed entries, and keyboard-accessible controls wherever possible.
4. Known Limits
Some advanced visualizations, third-party checkout flows, browser audio capture controls, or embedded provider widgets may have accessibility behavior that depends on the browser or vendor. We continue to review and improve these areas.
5. Feedback and Accommodation Requests
If you encounter an accessibility barrier or need an accommodation, contact accessibility@medrelayapp.com. Include the page URL, your browser/device, the assistive technology used, and a brief description of the issue.
6. Response Timing
We review accessibility reports promptly and prioritize issues that block account access, payment, training completion, question practice, simulator operation, or required documentation workflows.
7. Last Updated
May 27, 2026